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December 01, 2008, 09:07:53 PM
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jReviews Support Forum  |  General  |  Encoding questions  |  Install error « previous next »
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Author Topic: Install error  (Read 670 times)
thomas.ott
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« on: October 08, 2008, 04:37:55 AM »
Hi Alejandro ,

I get on install after the first steps when I click on the "click here to continue with the installation this message:

Fatal error: Incompatible file format: The encoded file has format major ID 3, whereas the Optimizer expects 1; The encoded file was probably encoded by the Zend Guard for PHP 5 (zendenc5), and therefore cannot be run on PHP 4 in /homepages

Have you any idea what I can change to finish the installation?

Regards
Thomas
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kheruc
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« Reply #1 on: October 08, 2008, 05:22:24 AM »
I'm not Alejandro, but I think you can use Zend encoded jreviews only on PHP 5.
For PHP 4 your only option is Ioncube.
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Alejandro
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« Reply #2 on: October 08, 2008, 06:57:49 AM »
You also need to be running Zend Optimizer v3.3.x at a minimum.
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thomas.ott
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« Reply #3 on: October 08, 2008, 01:48:30 PM »
Zend 3.3 are installed - error the same

Is it not enough when I change the htaccess settings with

AddHandler x-httpd-php5 .php

AddType application/x-httpd-php5 .php
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Alejandro
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« Reply #4 on: October 08, 2008, 02:45:44 PM »
What's important is the information given by phpinfo in Joomla admin, help, system info, php information. Check php version is 5.x and Zend Optimizer is 3.3x. If you continue having problems it's better to submit a ticket.
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