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November 21, 2008, 06:10:34 PM
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jReviews Support Forum  |  jReviews 1.x  |  Bug reports  |  jReviews 1.2.08  |  XML error and other stuff « previous next »
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Author Topic: XML error and other stuff  (Read 1278 times)
crushgirls
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« on: January 28, 2008, 05:00:16 AM »
Got several things going on...

1.  I get an XML error when updating a profile to a "Featured" profile.  When I refresh the screen, the change is made, but it's still strange.

2.  When I click on "View Details," "Read Reviews," or "Write Review" on any profile, it takes me right back to the Home page of our site.  The "Add Review" link works fine, though.

3.  I noticed a profile "Mike's Ice Hole" in our Nightclub Reviews section (Sports/Bars/Lounges) hasn't been given any type of review, yet it shows up above the profiles that have been reviewed even though the default is "Featured" mode.

- on a related note for #3 above, when I changed Mike's Ice Hole to a Featured profile, it again shows up above Cadillac Bar, which has been rated.  Isn't that not supposed to happen?

4.  General question:  Is there a way to order the profiles when in Featured mode?  Are they listed alphabetically, by rating, etc.?

Your help would be appreciated, as always.
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Alejandro
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« Reply #1 on: January 28, 2008, 08:14:01 AM »
Are you using 1.2.08? If not, then upgrade first.

Quote from: crushgirls on January 28, 2008, 05:00:16 AM
1.  I get an XML error when updating a profile to a "Featured" profile.  When I refresh the screen, the change is made, but it's still strange.
I can't help you unless I can see the problem. Submit a ticket.

Quote
2.  When I click on "View Details," "Read Reviews," or "Write Review" on any profile, it takes me right back to the Home page of our site.  The "Add Review" link works fine, though.
Where exactly? I tested it on your site and didn't have this problem.

Quote
3.  I noticed a profile "Mike's Ice Hole" in our Nightclub Reviews section (Sports/Bars/Lounges) hasn't been given any type of review, yet it shows up above the profiles that have been reviewed even though the default is "Featured" mode.

Featured is different from reviewed. Items cab be featured without having a review.

Quote
- on a related note for #3 above, when I changed Mike's Ice Hole to a Featured profile, it again shows up above Cadillac Bar, which has been rated.  Isn't that not supposed to happen?

4.  General question:  Is there a way to order the profiles when in Featured mode?  Are they listed alphabetically, by rating, etc.?
Order is featured, then date descending. You can search for the line below in jreviews.php:

Code:
$orderby = 'c.featured DESC, content.created DESC';

to:

Code:
$orderby = 'c.featured DESC, user_rating_positive, user_rating DESC';

I haven't tested it and it's not a feature, it's a custom change.
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crushgirls
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« Reply #2 on: January 30, 2008, 11:53:14 PM »
#1 - trying to upload an image of the error message, but it's not allowing me.  I've already checked to make sure it was proper format and size, so have no idea why it's not allowing me to do so.

Another thing I've noticed is that when people submit reviews, I always get a PM on my admin page showing that a review has been submitted and the username from whom it was.  However, since I wrote you, I've noticed that the last dozen or so submissions have shown that it's coming from Administrator, and not the person's username.  I thought that was strange, and several of my staff members have said they haven't been able to submit reviews - they only get error messages.  Doesn't happen to all of them, just a few.

With regards to #2, it happens on every profile when you are on the individual page (e.g., http://www.thecrushgirls.com/content/view/763/121/).  I'm using Firefox, by the way, and haven't tried it in IE.

As for #3, I realize the Featured profiles are listed first, but the Mike's Ice Hole listing has no rating whatsoever, and yet it's showing up above all the other listings that do have ratings.  Isn't it supposed to list profiles in descending order by rating?

And thanks for the modifications in the code for the Featured listing order!

By the way, I'm not using 1.2.08, and quite frankly, I'd rather pay you to do the upgrade, because last time we worked on the component, we lost all our previous reviews even though they were backed up.  We're actually planning to migrate to Joomla 1.5 and was wondering what would be necessary in order to get jReviews to work on that? Again, I'd be more than willing to pay you to accomplish that.
« Last Edit: January 31, 2008, 01:02:18 AM by crushgirls » Logged
Alejandro
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« Reply #3 on: January 31, 2008, 07:07:14 AM »
Quote from: crushgirls on January 30, 2008, 11:53:14 PM
#1 - trying to upload an image of the error message, but it's not allowing me.  I've already checked to make sure it was proper format and size, so have no idea why it's not allowing me to do so.
Try again now or upload it to your site and include a link. Still, access is better for quick resolutions.

Quote
With regards to #2, it happens on every profile when you are on the individual page (e.g., http://www.thecrushgirls.com/content/view/763/121/).  I'm using Firefox, by the way, and haven't tried it in IE.
I thought you meant lists. You are using an old userreviewsheader.html template and that is why you have this problem.

Quote
As for #3, I realize the Featured profiles are listed first, but the Mike's Ice Hole listing has no rating whatsoever, and yet it's showing up above all the other listings that do have ratings.  Isn't it supposed to list profiles in descending order by rating?
Isn't this in a featured list? or top rated? What is the link again and what type of list is it.

Quote
By the way, I'm not using 1.2.08, and quite frankly, I'd rather pay you to do the upgrade, because last time we worked on the component, we lost all our previous reviews even though they were backed up.  We're actually planning to migrate to Joomla 1.5 and was wondering what would be necessary in order to get jReviews to work on that? Again, I'd be more than willing to pay you to accomplish that.

I am not doing upgrades at the moment, because I don't have time. I really see no reason why reviews would be lost since the tables are not emptied or dropped during uninstall/reinstall. Try getting in touch with Steven who has posted in the jReviews Professionals child board of The Freelancer Corner.

About 1.5, please search the forum.
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crushgirls
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« Reply #4 on: February 01, 2008, 02:30:10 AM »
Quote from: Alejandro on January 31, 2008, 07:07:14 AM
Quote from: crushgirls on January 30, 2008, 11:53:14 PM
#1 - trying to upload an image of the error message, but it's not allowing me.  I've already checked to make sure it was proper format and size, so have no idea why it's not allowing me to do so.
Try again now or upload it to your site and include a link. Still, access is better for quick resolutions.</quote>

I'd be glad to give you access.  Is there a secure way of getting my login information to you?

Quote
Quote
With regards to #2, it happens on every profile when you are on the individual page (e.g., http://www.thecrushgirls.com/content/view/763/121/).  I'm using Firefox, by the way, and haven't tried it in IE.
I thought you meant lists. You are using an old userreviewsheader.html template and that is why you have this problem.

That should be solved with the upgrade, I'm assuming.

Quote
Quote
As for #3, I realize the Featured profiles are listed first, but the Mike's Ice Hole listing has no rating whatsoever, and yet it's showing up above all the other listings that do have ratings.  Isn't it supposed to list profiles in descending order by rating?
Isn't this in a featured list? or top rated? What is the link again and what type of list is it.

http://www.thecrushgirls.com/component/option,com_jreviews/task,listcategory/section,23/cat,260/dir,2/Itemid,128/

Quote
Quote
By the way, I'm not using 1.2.08, and quite frankly, I'd rather pay you to do the upgrade, because last time we worked on the component, we lost all our previous reviews even though they were backed up.  We're actually planning to migrate to Joomla 1.5 and was wondering what would be necessary in order to get jReviews to work on that? Again, I'd be more than willing to pay you to accomplish that.

I am not doing upgrades at the moment, because I don't have time. I really see no reason why reviews would be lost since the tables are not emptied or dropped during uninstall/reinstall. Try getting in touch with Steven who has posted in the jReviews Professionals child board of The Freelancer Corner.

About 1.5, please search the forum.

We actually did lose them the last time we had an issue with jReviews...we backed up everything, and when we checked profiles, they would show that there were reviews submitted, but when you clicked on the full profile, there was nothing there.  Anyway, we'll get someone that knows what they're doing to do the upgrade for us.  Thanks for the suggestion!
« Last Edit: February 01, 2008, 02:37:11 AM by crushgirls » Logged
Alejandro
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« Reply #5 on: February 01, 2008, 07:25:23 AM »
1. Contact: there's a ticket system and a contact menu above. I am guessing you are not Tony?

2. Featured ordering: If you make the change for the ordering I mentioned before, doesn't it fix this for you?
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