Blank screen 'Configuration Management' & 'Enter License Info'

Login with username, password and session length

[Mark Harper]

I have had JReviews 2.1.4 Stable build 123 working successfully since August.

Today I went into the admin area to make changes to Reviews and discovered both links to 'Configuration Management' and 'Enter License Info' return a blank page. Reveal codes displays absolutely no html code: just blank.


On the public website the 'Reviews' display properly. Users can add reviews and listings. It is just within the admin interface.


Should I reinstall/upgrade to stable build '124'?

Should I open a support ticket?


Thanks, Mark

P.S. The other forum responses under 'blank screen' were of no assistance.

Joomla! 1.5.14 Stable
Zend Extension    220060519
Zend Memory Manager    enabled
a) max_execution_time = 900 ; Maximum execution time of each script, in seconds
b) max_input_time = 900 ; Maximum amount of time each script may spend parsing request data
c) memory_limit = 1024M ; Maximum amount of memory a script may consume
e) post_max_size = 130M ; Maximum size of POST data that PHP will accept.
d) upload_max_filesize = 130M ; Maximum allowed size for uploaded files.
JomSocial Pro (1.5.237)
SIMGallery (standard) 2.2.10
SIMGallery (Pro add-on) 1.1.6

[Alejandro]

Please submit a ticket and if possible include ftp access. You can update this ticket later so it may be useful to others.

[Mark Harper]

RESOLVED:

By upgrade ionCube to the most recent version solved this issue!

Thanks Alejandro for the quick reply and great advice.

Answer found here:

http://www.reviewsforjoomla.com/forum/index.php?topic=8884.msg37215#new


Thanks, Mark