Reviews Component for Joomla and Mambo

• The new item and review forms hang when I press the submit button
• I have setup the custom fields but I still can't see them when I try to submit a new item.
• The "Add new review" link is not displaying the review form.

The new item and review forms hang when I press the submit button

Did you install and publish the xajax mambot and configured the appropriate encoding settings? That is the most likely reason why it's not working. When you look at the source code of your page in the frontend you should see something like this:

 
var xajaxRequestUri="http://www.yourdomain.com/index2.php";
var xajaxDebug=false;
var xajaxStatusMessages=true;
var xajaxWaitCursor=true;
var xajaxDefinedGet=0;
var xajaxDefinedPost=1;
var xajaxLoaded=false;
function xajax_JRvote(){return xajax.call("JRvote", arguments, 1);}
function xajax_JRreport(){return xajax.call("JRreport", arguments, 1);}
function xajax_JRprocessReport(){return xajax.call("JRprocessReport", arguments, 1);}
function xajax_JRprocessReview(){return xajax.call("JRprocessReview", arguments, 1);}
function xajax_JRgetSectionCategories(){return xajax.call("JRgetSectionCategories", arguments, 1);}
function xajax_JRgetNewItemForm(){return xajax.call("JRgetNewItemForm", arguments, 1);}
function xajax_JRdispUploadResults(){return xajax.call("JRdispUploadResults", arguments, 1);}
function xajax_JRmakeWYSIWYG(){return xajax.call("JRmakeWYSIWYG", arguments, 1);}
function xajax_JReditReview(){return xajax.call("JReditReview", arguments, 1);}
function xajax_JRgetSearchForm(){return xajax.call("JRgetSearchForm", arguments, 1);}
function xajax_JRprocessSearch(){return xajax.call("JRprocessSearch", arguments, 1);}
function xajax_JRreorderList(){return xajax.call("JRreorderList", arguments, 1);}

I have setup the custom fields but I still can't see them when I try to submit a new item.

Most likely you did not assign the field groups to your rating criteria. It's also possible you are using the wrong submit link. jReviews has it's own link which you need to setup per the documentation on creating a new menu option. The default Joomla menu for creating new articles does not work with jReviews custom fields.

The "Add new review" link is not displaying the review form.

Most likely you are using a template with built-in effects enabled by javascript libraries that conflict with the ones used by jReviews. Unfortunately, the only solution is to disable them on your template. These libraries are often mootools.js and slimbox.js and they enable things like sliding menus/modules, live search, lightbox.

Typically with the newest RocketTheme templates you will find in the index.php file of the template these or similar lines:

<script type="text/javascript" src="http://www.domain.com/templates/rt_colormatic/js/mootools.v1.00.js"></script>

<script type="text/javascript" src="http://www.domain.com/templates/rt_colormatic/js/slimbox.js"></script>

<!--<script type="text/javascript" src="http://www.domain.com/templates/rt_colormatic/js/mootools.v1.00.js"></script>-->

<!--<script type="text/javascript" src="http://www.domain.com/templates/rt_colormatic/js/slimbox.js"></script>-->